FESTIVAL INFORMATION

CONTACT US

We’d love to hear from you! We can be reached at 1.888.404.1234 or by email at bvj@bigvalleyjamboree.com. Our team is available from 8am - 4:30pm MDT.

If you're looking to contact us about vendor applications, artist bookings, employment opportunities, media credentials, or becoming a sponsor, you can view all of our applications here.

During the festival, you can text our customer service team at 825-435-2018.

If you need to get ahold of police while you're at the festival, please call 780-672-4699.

HOURS

Our Campgrounds open for early arrival on Wednesday, July 30th at 9am - 10pm.

Our Front Gate and Will Call are open from Wednesday, July 30th to Saturday, August 2nd from 9am - 10pm and Sunday, August 3rd from 9am - 9pm. All fans will pass through this area to enter the festival grounds. *Please note, if you arrive after our Front Gate is closed, you will be unable to drive into the festival grounds.

Main Street will be open Thursday, July 31st from 12pm - 3am, and Friday, August 1st to Sunday, August 4th from 9:30am - 3am.

The Coors Original Saloon opens at 4pm on Thursday, July 31st and 3pm on Friday, August 1st to Sunday, August 3rd.

The Jim Beam Concert Bowl, the area where the Chevrolet Main Stage is located, is open at 12pm on Friday, August 1st to Sunday, August 3rd.

The Information Booth, located on Main Street, is open from 12pm - 10pm on Thursday, July 31st and 10am - 10pm from Friday, August 1st to Sunday, August 3rd.

The Renewal Lounge, where you can renew your experience for the Big Valley Jamboree 2026, is located inside the Marketplace Tradeshow, open from 12pm - 7pm from Thursday, July 31st to Sunday, August 3rd.

Showers are available in the campground from Thursday, August 1st to Sunday, August 4th from 8am - 8pm. You can view locations on our map here. Showers are $10/shower, cash only.

No driving after 10:30pm.

TICKETS

All sales are FINAL. Show is rain or shine. View ticket terms here.

Tickets will be sent to your email approximately 6 weeks before the festival. When you arrive at the festival, we will scan your ticket and give you stickers to place on your vehicle for parking/camping and wristbands to designate your admission. Each ticket can only be scanned and validated for entry once. If you have tickets for friends or family members that are arriving separately, we recommend sending their pdf to them before you arrive. This can be done by printing, screenshotting, or forwarding the ticket.

We are unable to verify the validity of a third party sale. Guaranteed tickets can only be purchased from Big Valley Jamboree, Front Gate Tickets, or our official ticketing partner, Boston Pizza in Camrose.

Wristbands are void if tampered with. Please note, once a wristband is tightened, it cannot be loosened. Treat your wristband like the money you spent on your admission. If your wristband becomes too tight, we can replace it at our discretion for a $20 fee at the Information Booth or Will Call. Wristbands are non-transferrable and cannot be shared. Each person requires their own wristband.

Children 10 and under are free of charge only in general admission areas when accompanied by a valid ga ticket holder. *free admission for kids does not include any premium ticket areas. They will need their own ticket to access any upgraded area.

Renewals - We offer the ability to renew your experience for next year on our Reserved Seats and Campsites. Renewals for Big Valley Jamboree 2026 will begin on Thursday, July 31. To renew your experience for 2026, please check your email for your custom renewal link from Ticketmaster. This will be the only way to renew for 2026. If you are having trouble with your link, please visit the Renewal Lounge located inside the Marketplace Tradeshow building. Renewal deadline is Friday, August 29. Public sale for Camping and Reserved Seats begins at 10am on Friday, September 5.

Upgrades - We offer ticket upgrades, subject to availability. If you decide to upgrade prior to your arrival at the festival, please call our Customer Service team at 1-866-388-0007. If you decide to upgrade while at the festival, please visit the will call booth. The cost to upgrade is the difference between what you paid for the ticket and the new ticket price.

RULES

Review all festival rules HERE, including our bag policy, ticket policies, campground policies, and more.

GETTING HERE

The festival is located at the Camrose Regional Exhibition, 4250 Exhibition Dr, Camrose, AB T4V 4R4, Canada.

Camping

Make this your home away from home. Purchase a campsite and set up your spot for an incredible weekend. We invite campers to come early, starting at 9am on Wednesday, July 30. Please note that the gates close at 10pm each night, so you may not enter after this time. No driving after 10:30pm.

Parking

Weekend Day Parking and Weekend Overnight Parking are available for purchase, and we recommend purchasing before arriving at the festival gates. Weather permitting, Day Parking is available beginning at 9am each day. Vehicles must be removed by 7:30am the following day.

Shuttle Services

Shuttles are available within Camrose. Pickup / Drop Off locations are at the Encana Arena and Duggan Mall. Buses are running Thursday from 1pm – 3am, and Friday – Sunday they will run from 10am – 3am. They will run on a 15 minute loop between each pickup location.

ALLOWED ITEMS

The following items are allowed into the Jim Beam Concert Bowl.

Hats
Sun Block - We highly recommend!
Lighters - Smoking allowed in designated areas.
Sunglasses
Beach Towel
Blanket - Subject to search.
One clear plastic Bottle of Water, factor sealed or empty. No metal bottles. No coloured bottles.
** We have two refill stations - one inside the bowl and one on Main Street
Fanny Packs - Are not required to be clear.
Digital Cameras - Non-professional digital cameras are allowed. DSLR cameras or those with a removable lense are not allowed inside the festival.
Disposable Cameras
Film Cameras (non-professional)
Soft Lawn chairs - Please remove from the bag so both items can be searched.
Strollers – Subject to search.
Cell Phones
Prescription medication is allowed in the original prescription bottle. Any guests attempting to bring in prescription medication must have photo identification card that matches the name printed on the prescription. The pills in the bottle must also match the medication/description printed on the prescription.
"Over-the-Counter” Medications are allowed in – Provided they are new and are in the original, factory-sealed container.
Required Medical Equipment - Wheelchairs, oxygen bottles etc. We encourage anybody with additional medical equipment to visit the medical building for assistance.

All items and patrons are subject to additional inspection prior to entering the venue.

PROHIBITED ITEMS

The following items are NOT allowed into the Jim Beam Concert Bowl.

Glass Containers, metal water bottles, or coloured water bottles
Umbrellas
Chairs with Canopies
Outside Food & Beverages
Drones, Unmanned Aircraft Devices & Remote Controlled Vehicles
Alcoholic Beverages & Illegal Substances
Animals - With the exception of service animals for guests with disabilities.
Bags – Click here to view our Bag Policy
Bottles, Cans, Thermoses & Other Beverage Containers
Professional Cameras - DSLR cameras or those with a removable lens are not allowed.
Fireworks
Laptop Computers
Radios
Laser Pointer Devices
Noisemakers
Promotional/Advertising or Sale Materials, not approved by Country Thunder. Anyone found to be in violation of this policy will be removed from the festival grounds.
Seat Cushions larger than 15 inches x 15 inches or that contain armrests, zippers, pockets, flaps or metal backs - Subject to search.
Selfie sticks, sticks or poles
Video Cameras
Monopods and Tripods
Weapons - Knives, box-cutters, firearms, etc.

All items and patrons are subject to additional inspection prior to entering the venue.

ONSITE SERVICES

Shuttle Services

Lost & Found

If you’re still at the festival, head to the Information Booth - all Lost and Found makes its way there. If you’ve already left, give us a call at 1.888.404.1234. Found something? Please return the missing item to the Information Booth.

Information Booth & Renewal Lounge

Our staff is available for any questions, concerns, and help processing your renewal. Click here to view the locations of our booths on our site map.

The Information Booth, located on Main Street, is open from 10am - 10pm on Thursday, July 31st to Sunday, August 3rd.

Medical Services/ First Aid

If you have a medical need, please visit our onsite medical staff. View our map here. Assistance is available 24 hours/day commencing Wednesday, July 30th. The South Field Medical Centre is open 8am-8pm. Dial 911 for Emergencies.

Artist Merchandise

In addition to Big Valley Jamboree merchandise, our artists will have their own merchandise available for sale. View the location of Artist Merch on our map.

FOOD & BEVERAGES

Outside food and beverages are not allowed inside the Jim Beam Concert Bowl, with the exception of one factory-sealed plastic bottle of water. Water refill stations are available.

Click here to view the list of food vendors that will be onsite.

To purchase or consume alcohol, all fans are required to wear an Age Verification Wristband. Visit one of our Alcohol ID tents and show your ID to receive the wristband. The Age Verification Wristband is good for the full event. Please keep your photo ID on you at all times, as a bartender or member of law enforcement can ask to verify your age at any time.

CAMPING

Click here to review all campground policies.

You will need a full-event admission to gain access to the campgrounds. The purchase of your campsite does not include admission to the festival. In order to enter the campground and access your campsite, you will need to purchase festival admission.

When you purchase a campsite, it's yours for the entire festival. We do not sell campsites for single nights. We ask that your campsite is clean and empty by the end of the day on Monday, August 4th. Trash can be placed in the large dumpsters that are found at the end of each camping row. Owners of trash-filled sites will be subject to a fine and may have the right to renew their campsite suspended.

If you are having your RV delivered, please purchase a camper drop-off pass to give your delivery driver access to our campgrounds without event admission. Deliveries are only allowed on Wednesday, July 30 or Thursday, July 31. In addition to the camper drop-off pass, please make sure the driver has full details of the campsite you've purchased - including campground name, row number, and site number.

Each campsite includes parking for one 'steering wheel' vehicle like a car or motorhome. Each campsite can purchase one additional parking pass, called an "extra vehicle parking" pass.

Any type of recreational vehicle, including golf carts and ATVs, are not allowed in the campgrounds. Motorcycles are allowed in the campgrounds, but they will require a vehicle pass. Mudding or reckless driving of any kind will result in an eviction from the site. No driving after 10:30pm.

CAMPGROUND SERVICES

Septic service is available in the campgrounds by contacting 780-781-0417.

Potable Waterhauling is available by texting 780-603-8766. Text your Campground and Campsite Number. Cash only.

Ice is available for purchase in the campgrounds - staff will sell off of golf carts, if you see them, flag ‘em down!

Showers are located in the campgrounds, and are open from 8am - 8pm on Thursday, July 31 - Sunday, August 3. $10, cash only.

BVJ Golf Cart Taxi Service will be available in the campgrounds. Taxis will be available on Thursday from 12pm to 3am, and Friday, Saturday, Sunday from 9:30am to 3am. $5 per rider or whole cart for $20. Accepts cash or card.

PARKING

Weather permitting, Day Parking is available beginning at 9am each day. Vehicles must be removed by 7:30am the following day.

Shuttle Services

ACCESSIBILITY

We are committed to ensuring an enjoyable festival experience for our fans requiring accessible options. If you need any additional information or need to make a special request regarding an accommodation, please contact us in advance of the festival at bvj@bigvalleyjamboree.com.

If you require assistance during the Big Valley Jamboree, we have staff available at our Information Booth.

The Information Booth, located on Main Street, is open from 10am - 10pm on Thursday, July 31st to Sunday, August 3rd.

Is there an accessible viewing area for those that require it?

We offer an accessible viewing area at the Main Stage, located to the right of the stage, next to our South VIP Villages. The area offers limited seating, so we ask that fans requiring seating on this platform bring only one guest. Please note that as the crowd thickens, it may be difficult to access the area, so we suggest you arrive early.

Do you offer accessible camping?

We do offer access camping. Please call the office at 1.888.404.1234 to purchase camping in this area.

BVJ Golf Cart Taxi Service will be available in the campgrounds. Taxis will be available on Thursday from 12pm to 3am, and Friday, Saturday, Sunday from 9:30am to 3am. For an Accessible Golf Cart Taxi, you can call 780-878-1864. You can start calling at 11am on Thursday.

In order to use this service, BVJ Guests will need to have one of the following:

ADA Wristband
Proof of a handicap vehicle placard – picture on phone is acceptable.

MEET & GREETS

We love to give you special experiences at the festival, including the opportunity to meet your favourite artists! We do not sell Meet & Greets, but will have chances to win. Keep an eye on Big Valley Jamboree's social media and newsletters or visit our partner booths at the festival.

SPECIAL THANKS TO OUR SPONSORS