Services

FESTIVAL SERVICES

For your convenience ATM machines are located throughout the BVJ site.

The Access Transportation Booth is located on Main Street and is open Thursday (Noon – 11pm) Friday-Sunday (7:30am – 11pm). Additional pick-up/drop off points are located in front of the CRE building, Checkpoint CP9, and access seating area of the Main Stage Concert Bowl.

Located in the Main Stage Concert Bowl beside the stage, announcements will be made from the main stage as to which artists will be signing autographs.

You will find our BVJ Merchandise Store on main street and Artist Merchandise Booths in the Main Stage Concert Bowl and Coors Banquet Saloon.

Located on Main Street, open daily commencing Wednesday 8am-8pm, Thursday to Sunday 7:30am-10pm. Information also available at the Ticket Pick-up Booth/Will Call. Assistance is also available in locating lost children.

A complimentary festival guide is available to provide information on artist performance times plus festival information and services.

The City shuttle pick/up/drop off is located on the paved lot in the front of the CRE. The shuttle runs every half hour (Thursday to Sunday: 9am – 3am) with in town stops at the following locations; Duggan Mall theatre entrance – Max McLean Arena – Alice Hotel – Public Parking Lot west of Downtown Subway

Fee: $2.50 per ride

A wide variety of food and beverages are available. Our concessions (cash only) are located at Main Street, Molson Canadian Saloon, Jim Beam Backroom Bar and Main Stage Concert Bowl. Non-approved vendors are prohibited.

Please assist us in keeping our grounds clean. Upon arrival, all campers will receive a garbage and a recycle bag. When full, place it by the roadway, clean up/recycle crews will remove it for you and replace your bags with new ones. This service is offered daily.

Lost & Found is located at the on-site BVJ Customer Service Centre in Marketplace Tradeshow Building. For items after the festival, please call Big Valley Jamboree Office 780.672.0224.

Medical Assistance is located north of the Police Station as well as in the Main Stage Concert Bowl during show time. Assistance is available 24 hours/day commencing Wednesday. The South Field Medical Centre open 10am-10pm. Dial 911 for Emergencies.

On-site water fills and septic service available. Phone numbers in the BVJ Festival Guide. A fee will be charged at time of service.