Question 1

What if I want to arrive at BVJ on Thursday and leave on Saturday for example?

Accepted Answer

You would require a Thursday and Saturday Shuttle Pass.

Question 2

If I have already purchased my BVJ 2019 Tickets can I add this onto my order to avoid the $10 processing fee?

Accepted Answer

Yes, please call our Ticketing Office at 888 404 1234 and we will assist you in adding a shuttle pass to your order.

Question 3

Can I buy multiple bus passes?

Accepted Answer

We recommend that each person purchases their own shuttle pass. However if you are purchasing passes for yourself along with your friend(s) all the shuttle passes will initially have your name printed on them and you must be present at the time of boarding the shuttle to indicate who your guests are.

Question 4

Will Live It Up Lifestyle Adventures contact me prior to the trip?

Accepted Answer

Yes, you will be forwarded an information package via email.

Question 5

What if I miss my bus?

Accepted Answer

We highly recommend you do not do this, as you will likely be responsible for arranging additional transportation services and paying for the costs on your own.

Question 6

Can I redeem my tickets for wristbands when I arrive in Camrose?

Accepted Answer

Yes! Tickets can be redeemed at the CRE Ticket Kiosk located at #3 on the Information Brochure Map

Question 7

Where does the bus drop us off at Big Valley Jamboree?

Accepted Answer

Shuttle drop off location is the CRE Parking located at #5 on the Information Brochure Map.

Question 8

What do I require to get on the bus?

Accepted Answer

You will require your shuttle pass ticket, photo ID, any documentation forwarded to your by Live It Up Lifestyle Adventures, and of course your BVJ Tickets or Wristband.

Question 9

What time should I arrive to catch my bus?

Accepted Answer

Please arrive 30 minutes prior to departure for check-in.

Question 10

Can we bring our own alcohol on the bus?

Accepted Answer

No, the bus is not licensed and alcohol is not permitted.

Question 11

Can you park at the pick up locations?

Accepted Answer

Yes, limited parking is available however drop offs are encouraged.

Question 12

When do you announce the pick up locations?

Accepted Answer

As soon as we can confirm the best possible location

Question 13

Where can I purchase a pass for the BVJ Luxury Bus?

Accepted Answer

Luxury Bus Passes can be purchased through the BVJ Ticketing Page

Question 14

When I purchase two (2) valid weekend admissions is camping automatically included?

Accepted Answer

No. Camping is not included and must be purchased additionally.

Question 15

Can I renew my camping only and then buy my tickets at a later date?

Accepted Answer

No. To purchase camping you are required to purchase two (2) valid weekend admissions at the same time.

Question 16

How big are the campsites at BVJ?

Accepted Answer

A majority of the sites are 40 feet long, and 20 feet wide. However select sections within Country Nation, Heartland, and Legends Camping have Oversized Camping (30' x 50') availble at a higher price point.

Question 17

Can I run a generator?

Accepted Answer

Generators will be allowed to operate between 8am and Midnight. If your generator makes excessive noise or creates fumes you will be asked not to use it. We understand some people have health related issues that require generators to run all night. In fairness to other campers, these generators must be of the “whisper quiet” make and not disturb other campers. Any non-compliance will result in eviction without refund.

Question 18

Can I have my trailer on my camping stall and a tent?

Accepted Answer

Yes, a trailer and a SMALL tent are acceptable as long as you do not go off your assigned site(s) and follow the 6 persons per site rule.

Question 19

Are all of your camping sites assigned or is there a first come first served area?

Accepted Answer

All camping is flagged and assigned; there are no first come first serve areas. Please note that tampering with flags is prohibited and can result in eviction. Anyone not adhering to BVJ policies or the Code of Conduct will be subject to eviction without refund and subject to fines according to provincial and local authorities.

Question 20

Can I camp if I only have a single day ticket?

Accepted Answer

No, in order to enter the camping areas you are required to be wearing a valid weekend admission wristband or equivalent.

Question 21

How can I get camping with my friends?

Accepted Answer

If you are not all purchasing your tickets at the same time give our ticketing office a call at 888 404 1234 and we can help you with that!

Question 22

Are pets allowed?

Accepted Answer

We do not recommend bringing your pets, however they are allowed.

All pets are to remain on a leash and in your immediate campsite area only. Absolutely no pets are allowed on Main Street of the Big Valley Jamboree Site, or concert areas. Panhandle Productions LP will not be held responsible for any injuries or damages your pet may cause to others or their property.

Please remember to clean up after your pets.

Question 23

Can we drink the water out of the big tanks in the campground?

Accepted Answer

The water in the large tanks around the campground is non-potable water. This means that it is not for drinking.

Question 24

What services are provided on the site?

Accepted Answer

We have tried to replicate all the services on site that you would find in a small city. Thus all emergency services, ATM’s, showers, vendors, and concessions are all available for your convenience and safety.

Question 25

What do we do with the garbage from our campsites?

Accepted Answer

There are dumpsters located throughout the campsite for garbage. Be sure to clean up your campsite before you leave the site after the event. A messy campsite during the event can lead to an eviction. Upon arrival all campers will receive a garbage bag. When full, place it by the roadway, a clean up crew will remove it and replace your bag with a new one. This service is offered daily.

Question 26

What are we allowed / not allowed to bring into the campgrounds?

Accepted Answer

The most important thing to bring with you is common sense. Don’t bring items that are going to cause problems, or that you plan to leave behind. For a more complete description, please check the campsite regulations. The must up to date information can be found in the Big Valley Jamboree Festival Guide.

Question 27

Why is all camping assigned?

Accepted Answer

We have limited space for camping and want to make sure its being used as efficiently as possible. This also allows you to purchase your exact campsite in advance so that it is waiting for you. Tampering of campground flags marking out assigned camping stalls will result in eviction.

Question 28

Is glass allowed in our campsites?

Accepted Answer

Glass containers are not allowed in the campgrounds. Alcohol brought onto the site must be in cans or plastic.

Question 29

Is there water and electricity available in the campgrounds?

Accepted Answer

No, not at this time. Although there is no running water, there are large tanks of non-potable water available throughout the campground (these are NOT for drinking). Contractors are also available during the event to provide water for your RV or whatever you may require. Generators are permitted as long as they run quietly and cleanly and do not disturb your neighbors. Generators should also not run after midnight.

Question 30

Is there a curfew?

Accepted Answer

Yes, Heartland, Legends, Legacy, and Cadillac Ranch VIP have a noise curfew of 12:00 Midnight, and Country Nation has a noise curfew of 2:00 a.m. These curfews are strictly enforced

Question 31

Can you be evicted from your campsite?

Accepted Answer

Most definitely. Excess noise, inappropriate wristband, messy campsite, vandalism, and consuming alcohol where you are not suppose to (to mention a few) are all grounds for eviction. Make sure that you pay attention to the rules. Evictions will result in the removal of your wristband and a police escort off of the site. Camping areas must also be kept clean and maintained. Each camp site not cleaned up properly at the end of the event will result in a $300.00 clean up fee charged to the site holders credit card.

Question 32

What and where is 'Will Call'?

Accepted Answer

Will Call is an event industry term, and just a fancy name, for the location you pick up your tickets at the event. Big Valley Jamboree's Will Call booth is located in the Processing Lanes.

Question 33

My friend and I purchased our 3-Day General Admission passes separately, how do we get our camping pass?

Accepted Answer

Please contact a member of our Ticketing Team at 888 404 1234 and we will be able to assist you

Question 34

How does the BVJ renewal / upgrade work?

Accepted Answer

For more information see our Ticket Renewal Page.

Question 35

Are children free to attend?

Accepted Answer

Children under the ages of 11 and under are free to attend in the General Seating Area.

Children that are 2 and under are allowed to sit on an adult's lap in the Reserved and VIP Seating Areas, however children 3 and older are required to have their own seat in these areas.

All children must be accompanied by an adult at all times and must possess a valid Big Valley Jamboree Admission Wristband. A Youth wristband is available to qualifying children free of charge and can be picked up at Will Call, BVJ Information Booth, and CRE Ticketing Kiosk.

Question 36

Is there a limit as to how many tickets I can purchase?

Accepted Answer

Yes. You can purchase a maximum of 8 valid weekend passes and 4 camping passes.

Question 37

What should I bring to the renewal lounge?

Accepted Answer

Your government issued photo ID (Passport, Driver’s license, Identification card). If you have Handicapped camping or parking you will also require your placard AND registration.

Question 38

Who should go to the BVJ ticket Renewal Lounge?

Accepted Answer

Anyone who is at the Big Valley Jamboree and would like to renew their tickets for the following year!

Question 39

What if I want the tickets as a Gift?

Accepted Answer

Purchase your tickets as normal, but be advised that you will not receive them until June. We do have greeting cards available online that you can use to present your gift is you wish.

Question 40

Can we use more than one credit card to pay for our order?

Accepted Answer

No, ONE credit card per order.

Question 41

How do I transfer my Reserved or VIP Seats to someone else?

Accepted Answer

Due to the logistics involved please contact our office at 1-888-404-1234 and a member of our Ticketing Team would be happy to assist you.

Question 42

If I request an upgrade will I be charged again?

Accepted Answer

You will pay for your tickets at the time of renewal. If your upgrade is successful, you will be charged / credited the difference.

Question 43

What happens if I missed the ticket renewal deadline?

Accepted Answer

If you miss the deadline, your tickets will be released to the public NO exceptions.

Question 44

How can I renew my Big Valley Jamboree tickets?

Accepted Answer

For more information see our Ticket Renewal Page.

Question 45

Will I receive a Post Event Renewal Reminder by mail?

Accepted Answer

In an effort to be more environmentally conscious, we will no longer be sending out a Ticket Renewal Reminder Letter in the mail following each event year.
We encourage all our fans to sign up as a BVJ Bandit to receive all the latest information and updates regarding the Big Valley Jamboree in their email.

Question 46

Will I receive confirmation immediately after I place my order?

Accepted Answer

Yes! You should receive an email confirmation. Be sure to check all of your email folders.

Question 47

Will I get a better chance of an upgrade if I visit the Renewal Lounge during the event and renew my tickets?

Accepted Answer

Yes! Upgrade priority is based on a first come first serve basis.

Question 48

How do I get an upgrade on my original existing Reserved or VIP Seats?

Accepted Answer

For more information see our Ticket Renewal Page.

Question 49

How can I upgrade from my 3-Day General Admission to Reserved or VIP Seating?

Accepted Answer

For more information see our Ticket Renewal Page.

Question 50

I bought tickets but due to unforeseen circumstances I can no longer make it. Can I get a refund on my tickets?

Accepted Answer

No, there are no refunds or exchanges.

Question 51

If I buy a weekend General Admission ticket but can only make it for one day, can I sell the other two days or give them to someone else who may be able to use them?

Accepted Answer

No, a weekend general admission ticket is non-transferable. Damaged or tampered wristbands WILL NOT BE REPLACED.

Question 52

Is there a waiting list for tickets that are sold out?

Accepted Answer

There is no waiting list for tickets. Our tickets are sold on a first come first serve basis.

Question 53

What is considered a valid weekend admission?

Accepted Answer

A valid weekend admission is having possession of a pass or combination of passes that allow you access to the Big Valley Jamboree from Friday - Sunday.

A weekend admission could be comprised of VIP Seating, Reserved Seating, a 3 Day Weekend Pass, or Single Day Tickets (Friday-Sunday).

A weekend admission is required to enter ALL campground areas.

Question 54

When should I expect to receive my BVJ tickets?

Accepted Answer

VIP and Reserved Seat Holders will receive their tickets in the mail typically near the middle of June.

All General Admission Ticket Holders will receive an email near the beginning of June. The email will contain an electronic printable version of their ticket. However if 'Will Call' was chosen at the time of purchase, the ticket will be waiting for pick up at the event.

Directions to Camrose, AB

From Calgary

From Edmonton

LUXURY CHARTER BUS

Departure Locations

Departure & Arrival Times

Edmonton

Calgary

Red Deer

The Questions & Answers

What if I want to arrive at BVJ on Thursday and leave on Saturday for example?

If I have already purchased my BVJ 2019 Tickets can I add this onto my order to avoid the $10 processing fee?

Can I buy multiple bus passes?

Will Live It Up Lifestyle Adventures contact me prior to the trip?

What if I miss my bus?

Can I redeem my tickets for wristbands when I arrive in Camrose?

Where does the bus drop us off at Big Valley Jamboree?

What do I require to get on the bus?

What time should I arrive to catch my bus?

Can we bring our own alcohol on the bus?

Can you park at the pick up locations?

When do you announce the pick up locations?

Where can I purchase a pass for the BVJ Luxury Bus?

Load More

July 30 - August 2, 2020 CAMROSE, ALBERTA

Contact Us

Single Day Ticket

Thursday Night Kickoff Party

3-Day General Admission

3-Day Standing Pit Pass

Reserved & Reserved Plus Seating

VIP LITE (add-on)

VIP Seating

Premium VIP Corporate Packages

VIP Village for 20 Guests

Second Vehicle Pass

Cadillac Ranch VIP Campground

Premium VIP Experience

VIP Seating Package x 2

Second Vehicle Pass

Cadillac Ranch VIP Campground

A Family Tradition

3-Day General Admission x 2

Second Vehicle Pass

Heartland Campground

Simple & Easy

3-Day General Admission x 2

Second Vehicle Pass

Country Nation Campground

Best Seats in the House

Reserved Seating x 2

Second Vehicle Pass

Heartland Campground

Front of the Stage

Standing Pit Pass x 2

Second Vehicle Pass

Country Nation Campground

Pick your Day

Single Day General Admission x 1

Day Parking

BVJ luxury Bus

Kickoff Party

Kickoff party ticket x 1

Day Parking

BVJ luxury Bus

CAMPING FAQ

When I purchase two (2) valid weekend admissions is camping automatically included?

Can I renew my camping only and then buy my tickets at a later date?

How big are the campsites at BVJ?

Can I run a generator?

Can I have my trailer on my camping stall and a tent?

Are all of your camping sites assigned or is there a first come first served area?

Can I camp if I only have a single day ticket?

How can I get camping with my friends?

Are pets allowed?

Can we drink the water out of the big tanks in the campground?

What services are provided on the site?

What do we do with the garbage from our campsites?

What are we allowed / not allowed to bring into the campgrounds?

Why is all camping assigned?

July 30 - August 2, 2020
CAMROSE, ALBERTA