The Festival

Question 1

b

When I purchase two (2) valid weekend admissions is camping automatically included?

No. Camping is not included and must be purchased additionally.

Back to Top

Question 2

b

Can I renew my camping only and then buy my tickets at a later date?

No. To purchase camping you are required to purchase two (2) valid weekend admissions at the same time.

Back to Top

Question 3

b

How big are the campsites at BVJ?

A majority of the sites are 40 feet long, and 20 feet wide. However select sections within Country Nation, Heartland, and Legends Camping have Oversized Camping (30′ x 50′) availble at a higher price point.

Back to Top

Question 4

b

Can I run a generator?

Generators will be allowed to operate between 8am and Midnight. If your generator makes excessive noise or creates fumes you will be asked not to use it. We understand some people have health related issues that require generators to run all night. In fairness to other campers, these generators must be of the “whisper quiet” make and not disturb other campers. Any non-compliance will result in eviction without refund.

Back to Top

Question 5

b

Can I have my trailer on my camping stall and a tent?

Yes, a trailer and a SMALL tent are acceptable as long as you do not go off your assigned site(s) and follow the 6 persons per site rule.

Back to Top

Question 6

b

Are all of your camping sites assigned or is there a first come first served area?

All camping is flagged and assigned; there are no first come first serve areas. Please note that tampering with flags is prohibited and can result in eviction. Anyone not adhering to BVJ policies or the Code of Conduct will be subject to eviction without refund and subject to fines according to provincial and local authorities.

Back to Top

Question 7

b

Can I camp if I only have a single day ticket?

No, in order to enter the camping areas you are required to be wearing a valid weekend admission wristband or equivalent.

Back to Top

Question 8

b

How can I get camping with my friends?

If you are not all purchasing your tickets at the same time give our ticketing office a call at 888 404 1234 and we can help you with that!

Back to Top

Question 9

b

Are pets allowed?

We do not recommend bringing your pets, however they are allowed.

All pets are to remain on a leash and in your immediate campsite area only. Absolutely no pets are allowed on Main Street of the Big Valley Jamboree Site, or concert areas. Panhandle Productions LP will not be held responsible for any injuries or damages your pet may cause to others or their property.

Please remember to clean up after your pets.

Back to Top

Question 10

b

Can we drink the water out of the big tanks in the campground?

The water in the large tanks around the campground is non-potable water. This means that it is not for drinking.

Back to Top

Question 11

b

What services are provided on the site?

We have tried to replicate all the services on site that you would find in a small city. Thus all emergency services, ATM’s, showers, vendors, and concessions are all available for your convenience and safety.

Back to Top

Question 12

b

What do we do with the garbage from our campsites?

There are dumpsters located throughout the campsite for garbage. Be sure to clean up your campsite before you leave the site after the event. A messy campsite during the event can lead to an eviction. Upon arrival all campers will receive a garbage bag. When full, place it by the roadway, a clean up crew will remove it and replace your bag with a new one. This service is offered daily.

Back to Top

Question 13

b

What are we allowed / not allowed to bring into the campgrounds?

The most important thing to bring with you is common sense. Don’t bring items that are going to cause problems, or that you plan to leave behind. For a more complete description, please check the campsite regulations. The must up to date information can be found in the Big Valley Jamboree Festival Guide.

Back to Top

Question 14

b

Why is all camping assigned?

We have limited space for camping and want to make sure its being used as efficiently as possible. This also allows you to purchase your exact campsite in advance so that it is waiting for you. Tampering of campground flags marking out assigned camping stalls will result in eviction.

Back to Top

Question 15

b

Is glass allowed in our campsites?

Glass containers are not allowed in the campgrounds. Alcohol brought onto the site must be in cans or plastic.

Back to Top

Question 16

b

Is there water and electricity available in the campgrounds?

No, not at this time. Although there is no running water, there are large tanks of non-potable water available throughout the campground (these are NOT for drinking). Contractors are also available during the event to provide water for your RV or whatever you may require. Generators are permitted as long as they run quietly and cleanly and do not disturb your neighbors. Generators should also not run after midnight.

Back to Top

Question 17

b

Is there a curfew?

Yes, Heartland, Legends, Legacy, and Cadillac Ranch VIP have a noise curfew of 12:00 Midnight, and Country Nation has a noise curfew of 2:00 a.m. These curfews are strictly enforced

Back to Top

Question 18

b

Can you be evicted from your campsite?

Most definitely. Excess noise, inappropriate wristband, messy campsite, vandalism, and consuming alcohol where you are not suppose to (to mention a few) are all grounds for eviction. Make sure that you pay attention to the rules. Evictions will result in the removal of your wristband and a police escort off of the site. Camping areas must also be kept clean and maintained. Each camp site not cleaned up properly at the end of the event will result in a $300.00 clean up fee charged to the site holders credit card.

Back to Top

Question 19

b

What and where is ‘Will Call’?

Will Call is an event industry term, and just a fancy name, for the location you pick up your tickets at the event. Big Valley Jamboree’s Will Call booth is located in the Processing Lanes.

Back to Top

Question 20

b

My friend and I purchased our 3-Day General Admission passes separately, how do we get our camping pass?

Please contact a member of our Ticketing Team at 888 404 1234 and we will be able to assist you

Back to Top

Question 21

b

How does the BVJ renewal / upgrade work?

For more information see our Ticket Renewal Page.

Back to Top

Question 22

b

Are children free to attend?

Children under the ages of 11 and under are free to attend in the General Seating Area.

Children that are 2 and under are allowed to sit on an adult’s lap in the Reserved and VIP Seating Areas, however children 3 and older are required to have their own seat in these areas.

All children must be accompanied by an adult at all times and must possess a valid Big Valley Jamboree Admission Wristband. A Youth wristband is available to qualifying children free of charge and can be picked up at Will Call, BVJ Information Booth, and CRE Ticketing Kiosk.

Back to Top

Question 23

b

Is there a limit as to how many tickets I can purchase?

Yes. You can purchase a maximum of 8 valid weekend passes and 4 camping passes.

Back to Top

Question 24

b

What should I bring to the renewal lounge?

Your government issued photo ID (Passport, Driver’s license, Identification card). If you have Handicapped camping or parking you will also require your placard AND registration.

Back to Top

Question 25

b

Who should go to the BVJ ticket Renewal Lounge?

Anyone who is at the Big Valley Jamboree and would like to renew their tickets for the following year!

Back to Top

Question 26

b

What if I want the tickets as a Gift?

Purchase your tickets as normal, but be advised that you will not receive them until June. We do have greeting cards available online that you can use to present your gift is you wish.

Back to Top

Question 27

b

Can we use more than one credit card to pay for our order?

No, ONE credit card per order.

Back to Top

Question 28

b

How do I transfer my Reserved or VIP Seats to someone else?

Due to the logistics involved please contact our office at 1-888-404-1234 and a member of our Ticketing Team would be happy to assist you.

Back to Top

Question 29

b

If I request an upgrade will I be charged again?

You will pay for your tickets at the time of renewal. If your upgrade is successful, you will be charged / credited the difference.

Back to Top

Question 30

b

What happens if I missed the ticket renewal deadline?

If you miss the deadline, your tickets will be released to the public NO exceptions.

Back to Top

Question 31

b

How can I renew my Big Valley Jamboree tickets?

For more information see our Ticket Renewal Page.

Back to Top

Question 32

b

Will I receive a Post Event Renewal Reminder by mail?

In an effort to be more environmentally conscious, we will no longer be sending out a Ticket Renewal Reminder Letter in the mail following each event year.
We encourage all our fans to sign up as a BVJ Bandit to receive all the latest information and updates regarding the Big Valley Jamboree in their email.

Back to Top

Question 33

b

Will I receive confirmation immediately after I place my order?

Yes! You should receive an email confirmation. Be sure to check all of your email folders.

Back to Top

Question 34

b

Will I get a better chance of an upgrade if I visit the Renewal Lounge during the event and renew my tickets?

Yes! Upgrade priority is based on a first come first serve basis.

Back to Top

Question 35

b

How do I get an upgrade on my original existing Reserved or VIP Seats?

For more information see our Ticket Renewal Page.

Back to Top

Question 36

b

How can I upgrade from my 3-Day General Admission to Reserved or VIP Seating?

For more information see our Ticket Renewal Page.

Back to Top

Question 37

b

I bought tickets but due to unforeseen circumstances I can no longer make it. Can I get a refund on my tickets?

No, there are no refunds or exchanges.

Back to Top

Question 38

b

If I buy a weekend General Admission ticket but can only make it for one day, can I sell the other two days or give them to someone else who may be able to use them?

No, a weekend general admission ticket is non-transferable. Damaged or tampered wristbands WILL NOT BE REPLACED.

Back to Top

Question 39

b

Is there a waiting list for tickets that are sold out?

There is no waiting list for tickets. Our tickets are sold on a first come first serve basis.

Back to Top

Question 40

b

What is considered a valid weekend admission?

A valid weekend admission is having possession of a pass or combination of passes that allow you access to the Big Valley Jamboree from Friday – Sunday.

A weekend admission could be comprised of VIP Seating, Reserved Seating, a 3 Day Weekend Pass, or Single Day Tickets (Friday-Sunday).

A weekend admission is required to enter ALL campground areas.

Back to Top

Question 41

b

When should I expect to receive my BVJ tickets?

VIP and Reserved Seat Holders will receive their tickets in the mail typically near the middle of June.

All General Admission Ticket Holders will receive an email near the beginning of June. The email will contain an electronic printable version of their ticket. However if ‘Will Call’ was chosen at the time of purchase, the ticket will be waiting for pick up at the event.

Back to Top

Getting Here

Once You Arrive

Camping

BVJ ACTIVITIES

Festival Services

Festival Guide & Sitemap

Download these helpful PDFs

FAQ

AUG 1-4, 2019 CAMROSE, ALBERTA

Contact Us

Single Day Ticket

Thursday Night Kickoff Party

3-Day General Admission

3-Day Standing Pit Pass

Reserved & Reserved Plus Seating

VIP LITE (add-on)

VIP Seating

Premium VIP Corporate Packages

VIP Village for 20 Guests

Second Vehicle Pass

Cadillac Ranch VIP Campground

Premium VIP Experience

VIP Seating Package x 2

Second Vehicle Pass

Cadillac Ranch VIP Campground

A Family Tradition

3-Day General Admission x 2

Second Vehicle Pass

Heartland Campground

Simple & Easy

3-Day General Admission x 2

Second Vehicle Pass

Country Nation Campground

Best Seats in the House

Reserved Seating x 2

Second Vehicle Pass

Heartland Campground

Front of the Stage

Standing Pit Pass x 2

Second Vehicle Pass

Country Nation Campground

Pick your Day

Single Day General Admission x 1

Day Parking

BVJ luxury Bus

Kickoff Party

Kickoff party ticket x 1

Day Parking

BVJ luxury Bus

CAMPING FAQ

When I purchase two (2) valid weekend admissions is camping automatically included?

Can I renew my camping only and then buy my tickets at a later date?

How big are the campsites at BVJ?

Can I run a generator?

Can I have my trailer on my camping stall and a tent?

Are all of your camping sites assigned or is there a first come first served area?

Can I camp if I only have a single day ticket?

How can I get camping with my friends?

Are pets allowed?

Can we drink the water out of the big tanks in the campground?

What services are provided on the site?

What do we do with the garbage from our campsites?

What are we allowed / not allowed to bring into the campgrounds?

Why is all camping assigned?

Is glass allowed in our campsites?

Is there water and electricity available in the campgrounds?

Is there a curfew?

Can you be evicted from your campsite?

Load More

TICKET FAQ

What and where is ‘Will Call’?

My friend and I purchased our 3-Day General Admission passes separately, how do we get our camping pass?

How does the BVJ renewal / upgrade work?

Are children free to attend?

Is there a limit as to how many tickets I can purchase?

What should I bring to the renewal lounge?

Who should go to the BVJ ticket Renewal Lounge?

What if I want the tickets as a Gift?

Can we use more than one credit card to pay for our order?

How do I transfer my Reserved or VIP Seats to someone else?

AUG 1-4, 2019
CAMROSE, ALBERTA