Want to be a part of the amazing team that produces Big Valley Jamboree? Panhandle
Productions has a great opportunity for a Ticketing Agent to start immediately.

Who You Are:
  • An energetic and professional person who is experienced in event ticketing, service-minded and consistently delivers an amazing customer experience.
  • Quick thinking problem solver that can multi-task, effectively manage stress and adapt to changing customer and business needs.
  • Excellent communicator who builds relationships with team members and customers alike.
  • Strong analytical thinker who excels at reporting and is proficient with the MS Office Suite
  • .Smart, organized and meticulous about keeping an efficient and accurate filing system.
  • Flexible to work extra hours during evenings and weekends leading up to the event.
  • Knowledge of the entertainment business and a valid driver’s license are considered assets.
What You Will Do:
  • Work with our team of event professionals to consistently deliver an exceptional customer experience.
  • Answer phones and email in a timely and courteous manner, provide information, take ticket orders and payments, and provide technical assistance to customers using the website.
  • Prepare and organize files, customer ticket packages, order and maintain appropriate inventory levels, and assist in preparing campground and festival grounds for the event (set up on-site office, etc.).
  • Listen to customer concerns, easily diffuse difficult situations, help coordinate and train event volunteers, and work in the renewal lounge, customer service centre and the will call/ticket processing area as required during the event, as well as a variety of other responsibilities as assigned.

This is an exciting full-time opportunity with a competitive hourly rate and a flexible benefits package.

Are you the ideal Ticketing Agent to become part of the Panhandle Productions team? Apply today by sending your resume to hannahs@pplevents.ca.